Friday, October 15, 2010

Introduction to various departments of Hotel

A hotel can provide good service, when its all department will work together in an efficient and effective way, by showing good team work, coordination and communication
The most important function of a hotel is to provide Food and shelter to prospective guest. To provide food  & shelter, there are number of departments or Ares, who all functions together round-the-clock inside hotel premises.

All departments are broadly categorized in two parts:

1. OPERATIONAL DEPARTMENT (CORE DEPARTMENT):

·        Front office                                                                 (revenue center)
·        Food & Beverage service                                            (revenue center)
·        House keeping                                                             (cost center)
·        Food production (kitchen)                                          (cost center)

2. ADMINISTRATIVE DEPARTMENT (NON-CORE DEPARTMENT)

·        Maintenance department
·        Account department
·        Human resource department
·        Electronic data processing department
·        Communication department
·        Security department
·        Purchase department
·        Stores
·        Sales & marketing department

Each department is equally important for proper functioning of hotel. Each department are been explained as follow:



FRONT OFFICE:

The main function of the department is:
·        To allot the room to the guest, called as check-in.
·        To maintain the room records for reservation and allocation.
·        To collect the room charges and other miscellaneous charges for various services used by guest during his/her stay at the hotel, at the time of departure of guest.
·        To take advance booking for rooms.
·        To handle the phone calls of hotel.


Different section of Front office:
Front Desk
·        Reception: this section used for check-in process of the guest.
·        Information: this section is used for providing various information to in-house guest.
·        Cashier desk: this section is used for checkout process of the guest.
·        Guest relation desk: this section is used for collecting guest feedback and maintenance of guest history.
·        Bell desk: this section is used for assistance of guest during check-in and checkout process.
·        Travel desk: this section is used for assistance of guest for arranging vehicles for guest movements and for making train/ airplane reservation.

Back Office
·        Reservation desk: this section is used for taking booking for rooms.
·        Telephone operator: this section is used for attending all phone calls land up in the hotel or for providing trunk dial facility to guest.
·        Business center: this section is used for secretarial job of guest.


Food & Beverage service department:

The main function of this department is:

·        To provide food & beverage facilities to the guest.
·        To provide food & beverage for groups, conferences, meetings, theme parties etc.

The different sections are:
  • ·        Restaurant
  • ·        Room Service department
  • ·        Banquet department
  •             Bar & lounge
HOUSEKEEPING DEPARTMENT

The main function of this department is:

  • To take care of the cleanliness of rooms, and the hotel building and its furniture and furnishings.
  • To maintain the linen room for maintenance of room linen, restaurant’s linen etc.
  • To maintain the gardening work of hotel.
  • To maintain guest laundry facility for room guest.
  • To maintain staff laundry facility for staff of hotel.
Different sections of department:
  • Linen room
  • Housekeeping desk
  • House keeping store
  • In-House laundry
  • Gardening department
Food Production (Kitchen):

The main function of this department is:

  • To provide various type of dishes to the guest as per the menu.
  • To provide food for various buffet or banquet parties.
  • To provide food to the staff of hotel.
  • To prepare different type of dishes for special occasion.
Different sections of kitchen:

  • Hot Kitchen: North Indian
  • South Indian
  • Tandoor section
  • Chinese or oriental kitchen
  • Halwai or Indian sweet section
  • Pantry or salad section: tea/coffee, juices, salads, breakfast items etc.
  • Butchery or cold kitchen: for making different types of chicken, mutton, beef cuts etc.
  • Bakery and confectionary: for making cookies, cakes, pastries etc.
MAINTENANCE DEPARTMENT

The main functions of this department are:
  • To maintain all the equipment s placed inside or related with the hotel.
  • To be responsible for smooth supply of electricity, water, and smooth function of air conditioning unit.
  • To be responsible for AMC of important and expensive equipments.
  • To maintain all the furniture and fixtures of rooms and other area of hotel.
ACCOUNT DEPARTMENT

The main function of this department is:

  • Preparation of budget and allocation of revenue and expenditure for various department
  • Maintain all account related books as accordance to the government rules and regulations.
  • Preparation of balance sheet of the company.
  • Liaising with Govt. offices for tax and revenue related matters.
  • Collection of revenue from guests, companies etc.
  • Giving salaries to employees.
  • To keep check on the food & beverage cost.
  • To keep check on the purchase and sale of alcoholic beverages for the property.
  • To keep the account of revenue generated and expenditure under various heads for each department.
HUMAN RESOURCE DEPARTMENT

The main function of this department is:

  • Recruitment and selection of employee for hotel as per requirement.
  • Training and development of employee
  • Maintenance of attendance records, leave records etc.
  • Maintenance of personal file for each employee with all details, for the purpose of periodically appraisal.
ELECTRONIC DATA PROCESSING DEPARTMENT

The main function of this department is:
  • Maintenance of the Property management system of the hotel
  • Maintenance of various aspects of Internet and its related matters.
  • Generation various relevant electronic data as per requirement of hotel.
  • Maintenance of all computer units hired or purchased by hotel. And its relevant software.
COMMUNICATION DEPARTMENT

The main function of this department is:
  • Maintenance of telephone connections for each room and other area of hotel.
  • Maintenance of cable connections of televisions of rooms and other places of hotel.
  • Maintenance of audio-visual equipments for conferences and parties.
  • Maintenance of audio-visual equipments of the hotel.
SECURITY DEPARTMENT

The main function of this department is:
  • To be responsible for safety and security of guests of hotel.
  • To be responsible for safety of employee.
  • To keep check on theft cases of hotel.
  • To cooperate with staff for fire exit procedure.
  • To keep record of received materials and dispatched materials of or for the property.
  • To keep record of movement of fixed assets of property.
  • To keep check on unauthorized entry of people.
PURCHASE DEPARTMENT & STORES

The main function of this department is:
  • To purchase materials from the market as per requirement of various department of hotel.
  • To purchase all types of equipments and materials for hotel.
  • To liaison with different companies or vendor for supply of perishable or non-perishable goods.
  • To liaison with different dealers for provision of non- vegetarian items (chicken, mutton, fish, beef, etc.)
  • To store all the purchased items properly as per basic rule (F.I.F.O.).
  • To issue the material to the user department of hotel after making proper record.
  • To maintain the smooth flow of perishable and non-perishable goods for the department.
SALES & MARKETING DEPARTMENT

The main function of this department is:
  • To sell the room nights and various conferences facilities to various clientele.
  • To sell the room nights to individual guest for holiday purpose.
  • To make the brand image of hotel in the market.
  • To act as an agent for hotel and provide various information of changes and updating.

Thursday, October 14, 2010

Wine

WINE
DEFINITION :
Wine is an alcoholic beverage obtained from the fermentation of the freshly gathered grape juice.

HISTROY :
Wine is probably the earliest of the alcoholic beverages, simply because it could be made without the maker‟s having to understand the chemical changes that turned sugar in grapes and other fruits, into alcohol. Wine may have been made as long as ten thousand years ago. According to one legend a lady of king Jamshed‟s court in Persia (present day Iran) being driven to desperation by the loss of royal favour decided to end her life by drinking the juice of some eating grapes which has gone bad in storage jars. She succumbed to the Fermented juice, slept and awoke to find that the stress and stains which has made her life untolerable had disappeared. Her conduct become so remarkable that king Jamshed with his court made full use of this drink.
The earlier wines seem to have been in the Middle East. We know from the wall paintings that the Egyptians used for them funeral rituals around 3000 B.C.

Wine is mentioned many times in the Bible and in the literature of Greeks and Romans. Earlier wines were closely related to religious rite and also used on joyous occasions, such as battle victories and Royal weddings. Early knowledge of Winemaking was passed on from the Greeks to the Egyptians and then to the Romans. As the Roman Empire extended, they spread the Wine making skills into other European countries. As thousand of years rolled by, wine was made and the process of Fermentation, aging and improving it was passed on from generation to generation. Exploration, conquest and settlement each led in its turn to the introduction of the wine making wherever the climatic conditions made it possible, thus wine making became universal.

VITICULTURE :
Cultivation of the vine; science or study of the production of grapes.
Wine is the product of Nature and Man. It benefits from the earth and sun and from the labourers of the vine growers. Wine is the most natural drink in the world. It can be made from fruit, grains, flower petals etc., but we shall concern ourselves here with wines made from grapes.
Although there are more than 8000 grape varieties in the world, most of them are not suitable for the production of the wine. The world Vitis which precedes the terms Vinifera, Labrusca and Rotundifolia, is lation for vine. The earliest known variety of vine species, vitis sezannensis, was probably wines made out of vitis vinifera. The type of vine grows best in two broad belts between latitude 30O – 50O in the Northern hemisphere and 40O – 50O in Southern hemisphere. The Northern belt of the equator includes France, Germany, Italy, Portugal, Spain, California, North America and many other countries. The southern belt includes South Africa, Australia, Chile, Argentina and New Zealand. Grapes can be grown outside these belts and be turned into wine, but the quality is not considered as high as that of from vines grown within these belts.

GRAPES & ITS VARIETIES :
Grape is the basic ingredient of all wines. Only the pips and stalks are discarded. The skin forms a protective covering and when pressed adds tannin and colouring matter to the must (unfermented grape juice) The skin also outer skin of grapes. The pulp, which forms the bulk of grapes, is basically water. It also contains some minerals (pectin) and sugar, which during fermentation gives brilliance and freshness. Of all the varieties only Vitis Vinifera species produce fine wines.

COLOUR :
The grapes may range in colour from yellow to green (White grapes) and from red to blue black (Block grapes). A few of the most honoured and widely grown grapes are listed below.

WHITE :
Aligote, Chardonnay, Chenin Blanc, Emerald, Riesling, Folle blanche, French Colombard, Semillon, Pinot Blanc, Gewvrztraminer, Muscat of Alexandira.

BLACK :
Alicante – bouschet, Barbera, Cabernet Franc, Merlot, Melbec, Cabernet Sauvignon, Napa Gamay, Pinot Noir, Zinfandel, Petit Verdot, Ruby cabernet.

FACTORS AFFECTING WINE QUALITY :
CLIMATE :
A good deal of sunshine and rain in a balance of 178 millimetres of rain and 1300 hrs of sunshine in a year will prove to be the most beneficial for the vines. The sun develops the sugar in grapes and minimises acidity. Too much of sunshine produces dull, lazy flat wines while insufficient sunshine on the otherhand produces sharp sour wine.

SOIL :
The best soil is the one which offers good drainage that is why gravel and sand are better than clay. The most satisfactory soil are those composed of gravel, limestone, pebbles and even slates. It contains many minerals (copper, Iodine, Cobalt, Zinc, Nickel) which are largely responsible for the variety in taste and bouquet.
Mountain slopes where the vineyards are positioned take advantage of the sun and Lake. Riverside plains which benefit from the sun reflecting from the water seem to be the favoured Vineyard setting.

(iii) GRAPE :
The most important is type of grape used. The best wine is produced from vitis vinifera which has many different varieties.

(iv)YIELD :
The yield from an acre, or even a single grape vine, can vary greatly, depending on a number of factors, including, clones planted, soil structure, climatic condition, Fertilization, Nutrition and spray treatments, Irrigation as well as root stocks. If the viticulturist didn‟t prune the grapevines each and every year, they would grow uncontrollably, raising the yield considerably, but to the deteriment of quality. Conversely, if the vines were pruned severely, the quality would be excellent but the yield would plummet. So viticuiturists prune for a balance somewhere between these two extremes of quality and quantity. The average yield of grapes from an acre is approximately 2 – 4 tons. Each ton produces 135 – 170 gallons of juice.

(v) SKILL :
Skill of Winemaker is extremely important as it can affect the quality of the wine produced. The skills of winemaker will vary according to the local tradition, type of wine to be produced, time required to produce, quantity to be produced and also the type of market to be catered to.

TOP TEN COUNTRIES : 
PRODUCING     (WINE)             CONSUMING


1. France                                         Italy
2. Italy                                               France
3. Spain                                           Switzerland
4. US                                                Austria   
5. Argentina                                     Denmark
6. Australia                                       Belgium       
7. China                                            Germany
8. South Africa                                 Australia     
9. Chile                                             UK
10. Germany                                     Netherland


PROCESS OF WINE MAKING
There are number of stages involved in the production of Table Wine. They are ;

i. HARVESTING :
Grapes are plucked when the density of the bloom, or natural yeast present on the skin taken from a number of bunches is constant. To determine when the grapes are ready to be harvested, viticulturists test them numerous times in the field for sugar, acid and PH levels. The instrument used to measure sugar level is called a refractometer. It is a hand held optical instrument that measures the amount of light bent as it passes through the juice which can be viewed through a eye piece. When the grapes reach the desired sugar / acid ratio, they are harvested. Harvesting can be done in two ways; Mechanically or by hand. Special scissors known as “secateur” are used to pick up grapes. They picked the grapes and placed them in “lug boxes”, which held from 35 – 50 pounds.

Mechanical harvesting offers are greater efficiency in harvesting and increased control over grape quality. A mechanical harvester is approximately 18 feet in length, 12 feet in width and weights about 18,000
pounds. The “pivotal pulsator” removes the ripe grapes from the vines and the “trunk shaker” Vigorously shakes the trunk on the vines, causing the grapes at the top of the vines to drop into the machine below. As the grapes drop into the harvester they travel along a 15 inch wide conveyor belt past suction blowers which expel any leaves that may have entered the machine along with the grapes. This minimises possible green leaf off flavours and bitterness. Another advantage of it is that they can be used at any time of the day or night, twenty four hours a day, enabling wineries to pick each grape variety at its optimum ripeness. To further ensure the highest quality of grapes, many wineries harvest them in the evening and early morning hours. During these periods of the day the grapes are cool and turgid. Cooler grapes are less susceptible to play phenolic browing of the juice and growth of wild yeasts and bacteria on the grapes and juice. By harvesting at night, a number of problems overcome; there is a little congestion of traffic on the roads to the winery; there are few if any bees or other insects; it also reduces the tendency of grapes to juice before they reach the winery, and the coolnight air diminishes color extraction in red grapes.

ii GRADING & WEIGHING :
Grapes are graded according to quality and are weighed to determine the quantity required for fermentation.

iii REMOVAL OF STALKS & PIPS :
The ripe grapes are plucked off from the stalks. Modern technology incorporates a destalking machine. The stalks have a bitter taste due to the presence of tannin thus it should not come in contact with the juice. Pips are also removed at this stage.

iv). CRUSHING :
The grapes are pressed or lightly crushed by mechanical press to extract, the juice, which is called, MUST. In Spain, men for crushing grapes used specially studded boots known as “zapato De Pesar”. Commercially
hydraulic presses are used more frequently as they are quick, efficient and hygienic.
The second part of the crushing / Destemming operation remove the stem from the grapes by centrifugal force with the use of a large auger, which catches the stems, literally ripping of the berries. The stem exits at one side of the machine, while the berries and juice exit at the bottom. The stems, which are good source of Nitrogen, are loaded into trucks and dumped between the vineyard rows to decompose during the winter and be “disced” into the soil in the spring.

v VATTING OR CUVAISION :
At this stage if red wine has to be made, the skin of red grapes are allowed to remain contact with the juice which gets the colour from the skin. Incase of white wine the skin is separated immediately. Rosewines are made by allowing the skins of red grapes to remain contact for a short while with the juice to get the desired pink colour.

This process of mascerating the skin in the must is known as VATTING and carried out only for red and rose wines.

vi CHAPTALIZATION :
In certain wine producing countries of the world there is sometimes an insufficient amount of sugar present in the grapes at harvest to produce a stable wine. The finished wine would contain a very low alcohol level and would thus be unstable for travel and subject to bacterial infestation
A limited amount of sugar, set by law, can be added to the must, prior to fermentation when a lack of natural sugar exists. This is called Chaptalization. This increases the sugar content of the must, producing a higher degree of alcohol. When the fermentation is complete, the wine is dry. The purpose of sugaring the must is only to raise the alcoholic content of the finished wine and has nothing at all do with producing a wine with noticeable residual sugar.

vii FERMENTATION :
Fermentation, simply put, is the conversion of sugar contained in the grapes (by the action of yeast) into ethyl alcohol or ethanol. It was in 1810 by Monsievr – Gay Lussac who correctly devised the overall equation of fermentation. Gaylussac‟s Formula for Fermentation is :
                                                 C6H12O6 = 2C2 H5OH + 2 CO2
(Sugar Glucose) (Ethyl alcohol) (Corbondioxie)
The equation describes the following process : Yeast „eats‟ (metabolize) sugar and in the process create, in approximate equal proportions, alcohol and carbondioxide gas (Co2), with heat as a by product. If yeast is added to a sugar –water mixture, fermentation would produce only clcohol and CO2; but when grapes and yeast are put together the end product is wine.

DRY RED WINE :
If a dry red wine is to be made, harvested grapes are immediately transferred into large stainless steel tanks, where they are lightly sprayed with SO2 to kill any micro organisms, “Wild” yeast is then added to the must. The culture of pure yeast (Saccharomyces cerevisiae) can slightly or dramatically impart aroma and flavour and contirbute to Wine‟s clarity.

To Ferment red wine, the temperature of the must is brought between 70O – 90OF. Above 90O there is a chance that the heat will kill the yeast; below 70O the yeast acts at a slower pace, extracting less pigments, flavonoids and so on. At the 70O – 90O range the sugar, converting it to alcohol, is increased. During fermentation, the grape skin rise to the surface of the tank or barrel due to the fact that pigments, flavonoide, tannis and other compounds being extracted, making the skins lighter than the must. When the skins reach the surface, they harden, forming what is known as the “cap” or “hat”. Several times a day this cap must be broken up to allow the carbondioxide gasses to escape. It is also important for the skins to stay in contact with the fermenting juice, to aid extraction. Some wineries with the aid of long paddles or oars, break up the cap and stir sking back into the juice.

If the skins are allowed to rest for prolonged periods of time at the surface, volatile acids form which, if left unattended, could result in the transformation of the wine into vinegar. The other problem associated with volatile acidity is the large number of fruit flies (Drosophila Melanogaster) that are drawn by the smell of Vinegar. These fruit files are carriers of Vinegar bacteria and their numbers must be kept to a bare minimum.
The fermentation time for red wines is somewhere between five and seven days. The completion of fermentation is evident from a lack of movement “bubbling” inside the tank. At this point the yeast has totally consumed the sugar, causing the fermentation to cease, with the yeast now dying off, settling to the bottom of the tark, and dissolving (called autolysis) forming what is commonly called the Lees.

The red wine is then pumped directly into a winepress, which presses the remaining juice out of the skins until no more comes out when pressure is exerted. The highly compacted grape skin mass (consisting of skin, pulp and pits) is called “Pomace” or the “Cake”. The pomace is, like the stems, a good source, of Nitrogen and like them is loaded into trunks and dumped between the vineyard rows. Some wineries in Italy and France take the pomace to a distillery where it is made into a high proof distillate called Grappa (Italy) or Marc (France). The wine from the press is pumped into wooden barrels for aging.

DRY WHITE WINE :
The process of making white wine is somewhat different. After going through the crusher/destemmer, the grapes immediately go to the press, which presses the juice from the skins, which are later discarded. Only the juice goes into the fermentation tank, where it is innoculated with the strain of yeast. For the production of white wine, the must is Fermented at a lower temperature than red wine 45O F – 60O F. Because of lower temperature, the fermentation time for white wine is longer than for red ten to fourteen days, and often longer.

DRY ROSE WINE :
Technically speaking, there is no such thing as a rose grape, and roses are principally not made by combining red and white wines. To make a rose wine , the initial procedure for making red wines is employed, but instead of the must fermenting for five to seven days, the juice stays in contact with the skins for only a matter of hours. The red pigmentation material (anthocyanin) contained in the skins is not solvable in the juice, but dissolves in the presence of acidity and newly formed alcohol as it is produced during fermentation. After the desired degree of colour has been reached, the juice is quickly separated from the skins, then allowed to finish fermenting. When fermentation is complete, the wine like white wine is put into stainless steel tanks for aging.

WINES WITH RESIDUAL SUGAR :
For the production of semidry or sweet wines (usually white or rose, rarely reds), the fermentation is stopped before all the sugar the sugar is metabolized. This is generally accomplished by superchilling the fermenting must to a temperature 26O F for several weeks. This not only stops any fermentation but also “cold stabilizes” the wine, helping to crystallize and remove any excess pottasium bitartrate. The wine is then filtered through a sterile membrance filter (0.45 microns), which promotes biological stability by removing malolactic bacteria and spoilage organisms; at the same time the yeast is filtered out, eliminating the possibility of future fermentation.

viii AGING :
Allowing wines to age has been standard practise for countless centuries, and various methods of maturation (a subjective quality) has been tried. One unorthodox method was used by the Mont – Rouge Vineyard in
Livermore, California. Form approximately 1910 - 1920 grapes were grown in nearly vineyards and the wine produced was pumped into barrels and loaded on ships. The wine was then shipped to Liverpool, England and back to Livermore via the Cape of Good Hope. Once returned to the winery, the barrels were emptied and the wine bottled and sold. The rationale for this unusual journey was that the rocking motion of the ship would cause the wines to age faster. Actually, it was probably the heat at the equator and extreme temperature fluctuations that changed the wine

Countless factors influence the again of a wine:
Fermentation time; Fermentation temperature; the pH and acidity of the juice; the type of yeast used for fermentation; the outside temperature during fermentation and again; temperature fluctuations; humidity, vibrations; how often the wine is racked or moved; if periodic toppings takes place; the geographic elevation; the size and age of the container ; the types of material the container is made of; the condition of the cork if bottle aged ; again time ; whether or not the wine was ever racked , filtered or fined etc. What is more important, what kind of wine does the winemaker desire to produce as a Final product, and when should it be consumed? Wine is living matter, subject to chemical changes that alter its lifecycle; any of the above factors, can change its colour, aroma and taste.
During the aging process, extraction occurs as the alcohol in the wine dissolves flavor affecting chemicals present in the wooden barrels. The wine nearest the barrel wall becomes more clense from taking on the added weight of the extractables; this heavier liquid wine from taking on the added weight of the extractables;
This heavier liquid then falls away, causing circulation, which brings the lighter wine from the centre of the barrel to the walls to pick up added extractable elements. The smaller the barrel, the more rapid the circulation and the extraction, and hence the more rapid the aging process.

BARRELS :
For the aging of most red, and also some white wines, the wooden barrel is essential. Infact, the wine barrel as we know it today was invented in Egypt sometime around 2800 B.C Although most of the barrels used for wine (over 90%) are made of Oak, other kinds of wood; such as red wood, spruce, Douglas Fir, chestnut, sugar maple, white ash, Beech, black cherry, elm and basswood are also suitable for barrel making. Making the barrels is a time consuming task which is done completely by hand by experienced craftsmen known as coopers. The narrow strip of wood that will ultimately form the sides of casks must be aged in the open air for atleast four years before they can be curved into Final form over open fires. Nails are never used, which ensures that the aging wine or spirit will come into contact with nothing but wood.

As a rule, barrel aging will compromise and actually deteriorate the lively, fresh, fruity character of white wines and of light, fresh red, and the colour, aroma and taste of oak will be extracted by the wine. The only drawback when the wines are not aged in wood and not fermented in contact with skins or stems is that they have a shorter shelf life. The tannin contained in the skins, stems and pits is “bitter” tannin, while the tannin extracted from wodden barrels is “soft”. Tannins are natural artioxidants, and since oxygen is the great enemy of aging wine, tannins are responsible for extending the life of bottled wine. This is also why the barrel fermented and oak aged chardonnay and sauvignon blanc will lost long in the bottle than ones otherwise produced.

ix. RACKING :
Racking is Natural clarifying process that aids in setting suspended particles in the wine and removing them from contact with it – dead yeast cells, grape solids, bits of Skin and soldified dead matter. The wine is carefully drawn from one barrel, leaving behind the sediment, and put into a clean barrel where it will rest until the next racking. After racking winemakers are careful to keep the barrels filled to the top with wine to eliminate oxidation; this is called topping. There is no set number of racking that a wine must undergo. There are some drawbacks to excessive racking. Every time the wine is racked it is exposed to a considerable amount of oxygen, which is absorbed by the wine, and the level of So2 ( anatural antioxidant) drops dramaticaly.

x. FILTERING & FINING :
The wide range of lovely colors of wine, whether shades of red or gold, as reflected in a long stemmed glass, contribute to its appeal. It‟s beautiful brilliant hues are sometimes taken for granted, except by those involved in the wine making process. To obtain clarity, that we are occustomed to, wines are filtered to remove all grape particles, which are not only unattractive but many also cause wine to become unstable over a period of time. Solid in wine come from the grape skin, seeds, pulp and tiny particles that become suspended particles and helps to prevent bacteria fermentations and off odours initiated by the presence of protein particles.
The process of “Polishing” or clarifying a cloudy or hazy wine to brilliancy by removing suspended particles is known as Fining. Most wineries use fining agents to help clarify wines by removing precipitates of excess pectin, peptides, iron compounds, or unstable protein, which are generally positive charged other wineries use these agents (which carry a negative charge) for the softening of excessive tannin levels in red wines and the removal of browing agents. There are many fining agents used throughout the world; among them are casein, Bentonite (a fine clay), charcoal, colloidal silica, egg white, gelatin, isinglass, sparkolloid on in ancient times animal blood.

xi. BLENDING :
Some wines are bottled as “Varietals” (reds as well as whites), with the name of the predominant grape variety stated on the label, while others are bottled as “generic blends”. Wines are blended for several reasons. In a given growing season, for instance, two red grapes might ripen completely but one of the grapes may be deficient in natural acidity and the second grape have an excess of it. By blending together these two wines, the acid level will even out somewhat, producing a relatively smooth wine other factors which are the amount of sugar, the PH, Flavonoids, anthocyanins and total phenolic must be considered prior to blending. Blending two or more wines together, either from the same or different years, creates a synergistic effect.

xii. BOTTLING :
When it is deemed that the wine has aged sufficiently, either in Oac barrels or stainless containers, the final step is botting. This includes the addition of labels, corks or screw tops, and a foil capsule, finally the bottles are packed in cardboard cases, ready to the shipped. Bottles are more permanent and convenient method of storing wine than at barrels and casks. Most wines continue to age in the bottles, but the length of time a wine stays in the bottle does not determine its quality.

Bottles are cleaned and dried with blast of hot air as this also sterlize the bottles. White and rose wines are usually bottled in light green or light brown bottles but largely in clear glass bottles. For Red wines and champagnes, dark coloured bottles are preferred as they prevent changes in colour. Some bottles have a “Punt” end which strengthen the bottles and act as a stabilizer when pouring wines with sediments.

xiii. STOPPERING :
The use of corks as closures for wine and champagne bottles has been universal since the seventeenth century corks are occasionally used as stoppers for bottles of cordials and liquevrs, distilled spirits, or even been, cork, with its great elasticity – expands and contracts depending on temperature and atmospheric conditions – makes the perfect tight seal for the neck of a bottle. Most quality wine bottles are stoppered with porous corks.
Cork; is made from the bark of a tree “Quercus Suber” which is grown mostly in spain and portugal, is harvested only when the tree reaches twenty five years of age. Generally speaking, the finest corks have a peak life of about twenty – five years, after which time they slowly deteriorate and should be closely examined for possible leakage.

Storage conditions present many problems for corks. Sustained high humidity causes corks to swell, and it is not uncommon to find them partially out of the about bottle (“ Pumped”) or even leaking when wine is kept in this type of environment conversely, when wines are stored in sustained low humidity, cork will start to dry out , causing shrinkage and the eventual oxidation to the wine.
Screw top bottles has almost, completely replaced corked bottles for distilled spirits, cordials, and beer, for their convenience and because they need not be stored horizontally.

CATEGORISATION OF WINES
There are three basic types of wine :
Still Wine (ii). Fortified Wine (iii) Sparking Wine.

STILLWINE :
Most wine is still wine which is also known as Dinner wine or Table wine. It can be produced in various shades of Red, Rose and White. It had an alcoholic content generally ranging from 9 – 12 % alcohol by volume. Still wine does not contain CO2 like sparkling wine. Still wines range from extreme dry to sweet. The word dry when used in regard to wine refers to absence of sweetness.

RED WINE :
These are made from block grapes and the skin is allowed to macerate in the must until the red colour is obtained. Red wine is best served at room temperature 60O F – 65O F although some young red wines full bodied than rose or white wines and are often heartier, tastier and drier. Stored in dark coloured bottles.

ROSE WINE :
These are made from black grapes or a combination of Black and White grapes and the skin is allowed to macerate in the must until the desired hue is obtained. The color of rosé wines varies from pale pink to red. It may be slightly sweet and often has a fruity flavor. Rosé wines are best served chilled stored in light coloured bottles.

WHITE WINE :
These are made from white grapes and also black grapes where the skin is not allowed to macerate in must at all. White wines are lighter bodied and more delicate than red wines. Its taste ranges from extreme dry to extreme sweet and are serve chilled stored in light coloured bottles.
The term still wines used to differentiate it from other two types of wine sparkling and fortified, but not as a determinant quality.

FORTIFIED WINE :
Fortified wines are still wines to which distilled grape spirits such as Brandy has been added. This process of fortification increases the wine‟s alcoholic content, which ranges from 15% to as high as 24% by volume. It increases the wines shelf life. They have always been considered perfect for both beginning and ending elegant dinners. They vary from very dry to very sweet and have a rich bouquet and taste than other table wines. The best-known fortified wines are port, sherry, Madeira and Marsala.

SPARKLING WINE :
Sparkling wine contains CO2 bubbles, which provides their effervescence. The CO2 is produced either through a natural process of fermentation that does not allow the CO2 to escape during the conversion of the grape sugar into alcohol or CO2 is added to still sine after the fermentation is complete Red, Rose and White wines all can be made into sparkling wines. Whatever the color, sparkling wine is best serve chilled. Sparkling wine ranges from 9 – 14 % alcohol by volume. The best known naturally produced sparkling wine is champagne although only the sparkling wine produced in the champagne region of France is true champagne with the capital letter „C‟ In Germany, sparkling wine is given the name “Schaumwein” and in Italy it is called spumante.

VINTAGE WINE :
This is a wine made in a particular year when all the conditions are favourable for production of grapes of excellence. When a vintage wine is sold, the year in which the wine has been bottled is stated on the label.

Beverage

INTRODUCTION :


What is Beverage ?


Any potable liquid which is alcoholic or non alcoholic is called Beverage. If any beverage 
containing 1-75.5% of ethyl alcohol by volume is known as an alcoholic beverage.


Alcohol is generally defined as a colorless liquid obtained through Fermentation of sugar containing liquid. Pure alcohol has no color, taste or smell, which is obtained by distilling of fermented mash of grain or fruits.


FUNCTIONS :


To quench thirst and refresh
To stimulate appetite
To stimulate blood circulation
To nourish body during the time of weakness
To fortify and restore the weary
To help in digestion.


Alcoholic beverages affect the central Nervous System and tranquilizes it, thus reducing tension and worries. Initially alcohol acts as a stimulant, being a concentrated source of energy. Later on, however, it acts as a depressant. Alcohol being a concentrated source of energy, it is absorbed directly by the blood stream from the stomach and therefore provides instant energy to the body and increases the blood pressure for a short while. As mentioned above alcohol is a depressant, because it relieves the blood vessels of the body from tension. Effects of alcohol remain in the body for about 24hours.

Tuesday, October 5, 2010

Preparation of Ingredients

Food preparation has been a constant chore since the first human beings picked up cutting and mashing stones. In return, this effort to make food edible, preserve it, and transform its character has sustained an ever-increasing population. Many techniques, including grinding, sifting, drying, salting, fermenting, sealing and applying heat are extremely ancient. Few fundamentally new techniques have been introduced in the past two centuries, among them microwaving.

The processes of food preparation might be divided according to their primary science, whether physical (such as extracting nuts from their shells), chemical (adding salt or sugar), or biological (brewing beer). Perhaps more logically, they might be categorized according to their intended purpose. Some foods are toxic unless prepared properly. Others are scarcely edible until softened. Preparation can bring together nutritional variety. It can add intriguing flavors. Food preparation can also have negative impacts, especially on nutrients. Therefore care has to be taken throughout the process of cooking right from the preparation of ingredients to final serving.

Many techniques are used for food preparation before cooking and they are done according to the requirements of the various dishes. This helps to improve,  appearance texture, palatability and flavour and foods combine readily. The techniques are divided into two:-

1) Preparation of ingredients
2) Combining and mixing in the preparation of foods

PREPARATION OF INGREDIENTS

Preparation of ingredients is popularly termed as Mise-enplace. Mise-en-place (pronounced mizãplas, i s literally "set in place"), it is a French phrase defined by the Culinary Institute of America as "everything in place". It is used in kitchens to refer to the ingredients, such as cuts of meat, relishes, sauces, par-cooked items, spices, freshly chopped vegetables and other components that a cook requires for the menu items that they expect to prepare.

Recipes are reviewed, to check for necessary ingredients and equipment. Ingredients are measured out, washed, chopped and placed in individual bowls. Preparing the mise en place ahead of time allows the chef to cook without having to stop and assemble items, which is desirable in recipes with time constraints. Solid foods which are to be mixed have to be reduced into sizes which will allow them to combine readily. A certain amount of preparation is thus mandatory.

Washing:
Washing is a form of cleansing food before preparation or eating. Washing is done to remove superficial dirt. Meat, fish, vegetables and fruits are washed in cold water before any preparation, i.e. peeling or cutting. If cut and soaked for a long period or washed after cutting, there is a great loss of water soluble vitamins and minerals. The more cut surfaces exposed the more nutrition is lost. The following are the points to be noted while washing fruits or vegetables:
·        Remove and discard outer leaves.
·         Rinse under clean, running water just before preparing or eating.
·         Rub briskly by scrubbing with a clean brush or hands, to
·        remove dirt and surface microorganisms.
·        Don’t use soap or detergent.
·        After washing, dry with a clean cloth or paper towel.
·        Moisture left on produce may promote survival and
·        growth of microorganisms. Drying is critical if food won’t
·        be eaten or cooked right away
·        Cut away bruised and damaged areas.
·        Bacteria on the outside of fruits can be transferred to the inside when the fruit is peeled or cut. Wash fruits; such as cantaloupe and other melons; under running water.

Cutting:
Cutting or chopping is reducing to small parts using a knife or scissors or hopping knife or a food chopper. Cutting into even sized pieces or cubes is called dicing. Cutting into very fine pieces with a knife is called shredding e.g. finger chips. Slicing is also cutting in thin long pieces by it is not as fine as shredding, e.g. bread slices.

Peeling and Scraping:
Peeling is removing the outermost skin of fruits or vegetables manually or using a peeler, e.g. sweet limes, bananas, boiled potatoes. Spoilt, soiled and edible portions, skins of vegetables like potatoes, carrots etc. and fruits are removed by scraping.

Paring:
Paring is removing the surface layer in circular motion by pressure of a knife-edge all round the object, e.g. paring an apple.

Grating:
Grating is reducing a large piece of food to small particles or thin shreds by rubbing it against a coarse, serrated surface called a grater usually on a kitchen utensil. The food to be grated should be firm, which in the case of cheese can usually be accomplished by refrigeration. Grating food makes it easier to incorporate with other foods.

Mincing:
Mincing is a method in which food ingredients are finely ground. The effect is to create a closely bonded mixture of ingredients and a soft or pasty texture. Flavoring ingredients with spices or condiments such as garlic, ginger, and fresh herbs may be minced to distribute flavor more evenly in a mixture. Additionally
bruising of the tissue can release juices and essential oils to deliver flavors uniformly in a sauce. Meat is also minced to make meat balls, stuffings in meat puffs, etc.

Slicing:
Slicing is cutting into thin pieces, but not as fine as shredding.

Shredding:
Shredding is cutting into long narrow pieces by means of a shredder or knife, e.g. cabbage.

Slitting:
Making a slit in the middle lengthwise, e.g. lady's fingers, green chillies, etc.

Grinding:
Grinding is reducing to small fragments or powder by crushing, as in grinding spices, or coffee in a flour mill or on a grinding stone.

Mashing:
Mashing is a method of breaking up of soft food usually after cooking or boiling with pressure, with a potato masher or with a fork.

Pressing:
Pressing is separating liquid portions from solids by weights or mechanical pressure, as in making cider from apples, paneer, screw pressing, etc.

Puréeing:
Puréeing is grounding, pressing, and/or straining vegetables or legumes to the consistency of a soft paste or thick liquid. Purées of specific foods are often known by specific names, e.g. mashed potatoes or apple sauce. Fruit juice concentrates are also made in the form of semi-solid puree, e.g. guava, tomato puree, etc.

Sieving:
Sieving separates wanted/desired elements from unwanted material using a tool such as a mesh or net. It also helps in enclosing air between powder particles and mixing ingredients evenly, like sieving of flour for cakes. It also ensures uniformity of particle size.

Refining:
Refining is freeing desired material from impurities, as in refining cane-sugar.

Skimming:
Skimming is removing a floating layer by passing a utensil under it (ladle) as in skimming cream from milk.

Rendering:
Rendering is separating fat from connective tissues by heat as in rendering lard (dripping).

Filtration:
Separating solids or sediments from liquids, through fine meshed materials, as in filtering fruit juices for jelly through a cloth bag or fine wire mesh strainer or filter press.

Flavouring:
A bundle of herbs and vegetables bouquet garni to impart flavour to stock and sauces.

Julienning:
Julienning is a method of food preparation in which the food item is cut into long thin strips. Common items to be julienned are carrots for carrots Julienne, potatoes for French fries, or celery for Céléris Remoulade. Julienne can also be applied to the preparation of meat or fish, Japanese saseme especially in stir fry techniques.

Sprouting:
Sprouting is the practice of soaking, draining and then moistening seeds at regular intervals until they germinate, or sprout.

Flotation:
Separating on the basis of difference in specific gravity as in the elimination of the over immature peas in a batch by use of brine of appropriate strength.

Evaporation or Reduction:
Evaporation or reduction is removal of water, commonly accelerated by heating without lid.

Homogenization:
Sub-dividing large drops into smaller ones by forcing them through a small apperture under great pressure as in homogenizing the fat in cream, homogenized milk etc.

Emuisification:
Dispersing one liquid in another in which it is insoluble or unmiscible such as water and oil with the addition of an emulsifier; e.g. vegetable gums. If the dispersion is to be temporary, a stabilizer, which coats the droplets of the dispersed phase, must be incorporated, e.g. in mayonnaise.

COMBINING AND MIXING IN THE PREPARATION OF FOODS

Food preparation often involves the combining and mixing of different food or food materials. Important effects of the methods of combining food or ingredients are those related to palatability.

Texture and flavour are often controlled to an important degree by the skill and method employed in combining component materials.

Beating:
Beating is mixing materials briskly, lifting and dropping them with an appropriate tool. Whether done using an electric mixer or by hand with a fork, spoon, or whisk, to 'beat' is to vigorously mix, blend, or stir a mixture in a circular motion. This technique changes the consistency of the ingredient(s), from the smoothing, mixing and aerating the ingredients to incorporating air into egg whites or sweet
cream. Rule of Thumb - 100 strokes by hand will equal about one minute with an electric mixer.

Blending:
Blending is a technique where two or more ingredients are combined so they are smooth and equally distributed throughout the mixture. A spoon, fork, rubber spatula, whisk, electric mixer with paddle attachment, food processor, blender or even bare hands can be used for this technique. Blending differs from beating in that its sole purpose is to combine the ingredients, not to incorporate air into
the mixture.

Cutting-in:
Cutting-in is a technique used in pastry making (scones, biscuits) involving the mixing of a cold solid fat (butter, margarine, shortening) into dry ingredients (flour mixture) until the mixture is blended but still contains small flour-coated pieces of cold fat. This combining of the cold fat and dry ingredients must be done quickly
and with a light hand so that the fat does not melt. For light and fluffy scones or biscuits, the fat should not become too soft or cut too fine. A pastry blender, two knives, fingers, food processor or an electric mixer with the paddle attachment can be used.

Creaming:
Creaming is mixing or beating technique that combines ingredients to make a uniform mixture and also incorporates air into this mixture. Softening fat by friction with a spoon, usually followed by gradual incorporation of sugar as in cake-making. The butter should be at room temperature so it incorporates the sugar sufficiently to produce a smooth and creamy batter that is light and fluffy. A whisk, wooden spoon, or electric mixer with paddle attachment can be used.

Kneading (pronounced (NEEDing):
Kneading technique used in both bread making and pastries to combine and work a dough or mixture into a smooth and pliable mass. In bread making, kneading the dough also develops the gluten strands in the flour so it adequately holds in the gases released by the leavener (yeast) to produce a bread with good volume and texture. This technique can be done by hand, using the press-fold-
turn action or using a food processor or electric mixer with the dough hook.

Whipping:
Whipping is a mixing technique used to incorporate air into an ingredient or mixture (i.e. egg whites, heavy cream) to increase its volume and make it light and fluffy. This is done by vigorously beating in a circular motion using a wire whisk or electric mixer. Egg whites are often whipped and then added to cake batters to make them less dense so they have more volume when baked. Whipped heavy cream can be added to custards or sauces to make them
lighter.

Whisking:
Whisking is a technique to rapidly beat or whip as much air (volume) as possible into a mixture or one ingredient (usually heavy cream or egg whites). This is accomplished by using a wire whisk or electric mixer. A whisk is made of several wires that are looped together into a teardrop shape and attached to a wooden or stainless steel handle. They come in many different sizes and shapes with the
wires of various amounts, thicknesses and flexibilities. Whisks can be used to whip, blend or stir ingredient(s).

Folding:
Folding is a simple but crucial technique used when combining a light and airy ingredient into a heavier ingredient or mixture in such a way as each ingredient maintains its original volume. This technique must be done quickly but gently and stop 'folding' as soon as the ingredients are blended. Start by placing one
quarter of the lighter mixture on top of the heavier mixture. With a rubber spatula cut down vertically through the two mixtures, sweep across the bottom, up the nearest side of the bowl, and over the top of the mixtures (go in clockwise direction). Rotate the bowl a quarter turn counter-clockwise and repeat the down-across-up-over motion. This technique is commonly used to incorporate flour into a sponge cake base and adding egg whites to a cake batter.

Marinating:
Marinating is the process of soaking foods in a seasoned, often acidic and / or liquid before cooking. The 'marinade' can be acidic with ingredients such as vinegar, lemon juice, or wine, or savory with soy sauce, brine or other prepared sauces. Along with these liquids, a marinade often contains oils, herbs, and spices to further flavor the food items. It is commonly used to flavor foods and to tenderize tougher cuts of meat or harder vegetables such as beetroot, eggplant and courgette. The process may last seconds or days. Different marinades are used in different cuisines. In Indian cuisine the marinade is usually prepared with yoghurt and spices.

Sealing:
Sealing is the sauteing or pre-cooking roast, to develop colour and flavour.

Stirring:
Stirring is mixing materials with an appropriate tool, such as a spoon by a circular motion in contact with the pan (as in stirring white sauce). Generally this is a gentle movement but changed to suit different dishes, as when used to prevent sticking or burning in halwas and toffees. If used too vigorously, it is likely to drive out any air or other gas previously enclosed as a raising agent.